FAQ

1.     What is Al Jazeera America?

Al Jazeera America is a news, information, lifestyle and investigative journalism television channel and online news desk. Headquartered in New York City with 12 bureaus around the country, Al Jazeera America broadcasts 24 hours a day, seven days a week from studios around the United States and the world.

2.     What is the Al Jazeera Media Network?

Al Jazeera is one of the world’s leading media companies with more than 70 news bureaus around the globe, multiple international news, sports and family channels, and now 12 domestic bureaus in the U.S. Known globally for its factual, fair and even-handed coverage, Al Jazeera has won most of the journalism profession’s most prestigious awards, including the Franklin D. Roosevelt Freedom Award, the DuPont Award, the Peabody Award and more.

3.     What does “Al Jazeera” mean?

The name “Al Jazeera” means “peninsula.” Al Jazeera’s distinctive logo is said to resemble a drop of water. Its calligraphic design spells “Al Jazeera” in Arabic. The logo was created via a design competition and has become one of the world’s most widely recognized brand marks.

4.     What is the vision for Al Jazeera America?

Al Jazeera America’s vision is to provide fact-based, unbiased, in-depth journalism for U.S. audiences. It broadcasts local and domestic news in a global context, and global news in a local and domestic context. This interconnectedness is a critical element of Al Jazeera America, which focuses on the human side of the story rather than on just the political or analytical aspects of an event.

5.     What kind of shows and stories air on Al Jazeera America?

Al Jazeera America provides news about the United States for its American audience. It also includes international news reported from its more than 70 bureaus around the world and includes sports, business, lifestyle and investigative journalism, as well as news documentaries. Al Jazeera America’s signature show, America Tonight, probes the most pressing issues of our time with groundbreaking investigative reports, thought-provoking profiles and interviews with prominent newsmakers. Its nightly talk show, Consider This, broadcasts nightly in-depth interviews with newsmakers and analysts from all sides of a story. Other shows include the highly innovative shows The Stream and TechKnow, Inside Story and Real Money with Ali Velshi.

6.     Is Al Jazeera English still available in the United States?

Al Jazeera English is no longer available in the U.S. Al Jazeera America is addressing the news needs and interests of American audiences.

7.     What is the difference between Al Jazeera English and Al Jazeera America?

Al Jazeera America is a completely different channel from Al Jazeera English and all of the other channels in the Al Jazeera Media Network. While all Al Jazeera channels abide by the same rigorous Code of Ethics and share a strong desire to interconnect local and global news and focus on the human side of every story, each channel serves its own audience and is managed separately and independently. Al Jazeera America is an American company incorporated in Delaware and has its own board and advisory board.

8.     How can I find Al Jazeera America on my cable or satellite provider?

Al Jazeera America is available through a number of major television providers, including:

·      DIRECTV

·      Comcast / XFINITY

·      Time Warner Cable

·      DISH

·      Verizon FiOS

·      Bright House Networks

To find out which channel Al Jazeera America is on, click here.

9.     My provider does not carry Al Jazeera America, how can I encourage it to do so?

If your local carrier does not carry Al Jazeera America, you may call your local customer service department and request that they add the channel to your TV line-up, or request it by entering your email here.

10.  Can I watch Al Jazeera America’s programming on-line?

Al Jazeera America’s online content does not duplicate the channel; instead, content is designed for the specific online platform – desktop, mobile or tablet.

11.  Can I watch Al Jazeera America on websites such as YouTube and other digital platforms?

Al Jazeera America offers promotional clips via YouTube. The best way to watch Al Jazeera America’s full-length shows, is to watch the channel via your cable or satellite provider.

12.  Can I watch Al Jazeera America programming on a mobile device?

The web site and all of its news content can be viewed on mobile and tablet devices. Al Jazeera America television programming cannot be streamed from mobile or tablet devices at this time. However, Al Jazeera America is working with cable and satellite providers to determine the best way to bring the Al Jazeera America experience to your iPhone, iPad, Android or other mobile device and is developing exciting and unique native news applications for tablet and mobile that are set to launch later this year.

13.  Is Al Jazeera America programming available on satellite radio?

Al Jazeera America is a television network and our programming is not available on satellite radio. However, we are always looking to broaden our audience and our distribution and will continue to look at alternate formats and distribution platforms in the future.

14.  How can I stay abreast of the latest news and information from Al Jazeera America?

You can stay abreast of all the latest news and information from Al Jazeera America by signing up for the email newsletter, checking in frequently with our website, and finding us on Twitter, Facebook, Google+ and Tumblr.

15.  How do I apply for a job at Al Jazeera America?

If you are interested in applying for a job with Al Jazeera America, click here.

16. How do I access Al Jazeera videos?

Al Jazeera English videos are no longer available in the U.S. However, you can watch our programming on Al Jazeera America. Click here http://america.aljazeera.com/tools/channel-finder.html to find out how to view the channel on your local cable provider.

17. How do I access the AJE Website?

You can access both the Al Jazeera America and Al Jazeera English sites. There is a link at the bottom of the Al Jazeera America home page that directs you to the Al Jazeera English website. We hope you will give Al Jazeera America a chance and watch our coverage.

18. When will HD be available?

You can watch Al Jazeera America in HD in select markets. Please contact your cable provider to see if it is available.

19. Why aren’t my comments showing up?

We recently experienced some technical difficulties with our commenting system. As long as your comments abide by our community guidelines, they should have been published. Please email ajam.community@aljazeera.net if you continue to have problems.

20. Why do I have to use Google, Facebook, Twitter, or LinkedIn to comment on articles?

We think it’s important that comments not be anonymous, and these are the user identification methods our sharing/commenting provider has available at the moment

21. Why can’t I find videos I am searching for?

Select video clips are available on Al Jazeera America’s website for a limited time. If you are unable to locate a specific video clip by using the search bar, they are currently not available.

22. How can I request content licensed videos?

Currently, Al Jazeera America does not offer licensed videos for purchase. Please check back for more updates and feel free to email america@aljazeera.net for special requests.

 

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